Experiencia de Cliente

				
					<img width="768" height="463" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/12/03151031/Chatbots-en-el-sector-publico-768x463.webp" class="card-responsive-img fit-img" alt="La adopción de chatbots en el sector público, impulsados por la inteligencia artificial, transforma la relación entre los gobiernos y la ciudadanía." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" fetchpriority="high" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/12/03151031/Chatbots-en-el-sector-publico-768x463.webp 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/12/03151031/Chatbots-en-el-sector-publico-146x88.webp 146w, https://img.innovaciondigital360.com/wp-content/uploads/2025/12/03151031/Chatbots-en-el-sector-publico-lq.webp 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/12/03151031/Chatbots-en-el-sector-publico.webp 780w" data-eio="l" />				
					
					especiales				
Chatbots en el sector público: cómo la inteligencia artificial impulsa una atención más ágil y cercana
					04 Dic 2025				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/11/27112856/doctor-trabajando-con-la-tablet-768x512.jpg" class="card-responsive-img fit-img" alt="Imagen ilustrativa sobre el uso de chatbots en salud para responder consultas, orientar a pacientes y ciudadanos y facilitar una atención más ágil y personalizada." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/11/27112856/doctor-trabajando-con-la-tablet-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/27112856/doctor-trabajando-con-la-tablet-1080x720.jpg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/27112856/doctor-trabajando-con-la-tablet-1620x1080.jpg 1620w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/27112856/doctor-trabajando-con-la-tablet-1536x1024.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/27112856/doctor-trabajando-con-la-tablet-2048x1365.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/27112856/doctor-trabajando-con-la-tablet-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/27112856/doctor-trabajando-con-la-tablet-1024x683.jpg 1024w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/27112856/doctor-trabajando-con-la-tablet-lq.jpg 30w" data-eio="l" />				
					
					especial				
Chatbots en salud: cómo transforman la atención médica
					27 Nov 2025				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/11/17164937/persona-de-negocios-mirando-graficos-de-finanzas-768x512.jpg" class="card-responsive-img fit-img" alt="Empresas como Zenvia, Botmaker, Evoltis, Aivo y G&amp;L Group analizaron cómo evolucionó el mercado, qué desafíos enfrentan las organizaciones y cuáles son los resultados que ya se observan en la práctica." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/11/17164937/persona-de-negocios-mirando-graficos-de-finanzas-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/17164937/persona-de-negocios-mirando-graficos-de-finanzas-1080x720.jpg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/17164937/persona-de-negocios-mirando-graficos-de-finanzas-1619x1080.jpg 1619w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/17164937/persona-de-negocios-mirando-graficos-de-finanzas-1536x1024.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/17164937/persona-de-negocios-mirando-graficos-de-finanzas-2048x1366.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/17164937/persona-de-negocios-mirando-graficos-de-finanzas-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/17164937/persona-de-negocios-mirando-graficos-de-finanzas-1024x683.jpg 1024w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/17164937/persona-de-negocios-mirando-graficos-de-finanzas-lq.jpg 30w" data-eio="l" />				
					
					especiales				
Chatbots en el sector financiero: eficiencia, personalización y nuevas experiencias digitales
					19 Nov 2025				
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					<img width="768" height="513" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/11/18152816/gente-trabajando-en-call-center-768x513.jpg" class="card-responsive-img fit-img" alt="Agente de atención al cliente asistiendo a una persona en un espacio moderno y luminoso, con una computadora portátil abierta y un ambiente que combina tecnología y trato humano." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/11/18152816/gente-trabajando-en-call-center-768x513.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/18152816/gente-trabajando-en-call-center-1079x720.jpg 1079w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/18152816/gente-trabajando-en-call-center-1618x1080.jpg 1618w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/18152816/gente-trabajando-en-call-center-1536x1025.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/18152816/gente-trabajando-en-call-center-2048x1367.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/18152816/gente-trabajando-en-call-center-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/18152816/gente-trabajando-en-call-center-1024x683.jpg 1024w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/18152816/gente-trabajando-en-call-center-lq.jpg 30w" data-eio="l" />				
					
					columna de opinión				
IA: Empresas más inteligentes, para servicios más humanos
					18 Nov 2025				
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					<img width="500" height="281" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/11/05130650/Salesforce-AI-Research.webp" class="card-responsive-img fit-img" alt="Salesforce AI Research presentó innovaciones que combinan simulación, evaluación comparativa y calidad de datos." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/11/05130650/Salesforce-AI-Research.webp 500w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/05130650/Salesforce-AI-Research-156x88.webp 156w, https://img.innovaciondigital360.com/wp-content/uploads/2025/11/05130650/Salesforce-AI-Research-lq.webp 30w" data-eio="l" />				
					
					ANÁLISIS				
Salesforce AI Research lanza herramientas para medir y mejorar el desempeño de los agentes de IA
					05 Nov 2025				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/10/24133519/mariia-shalabaieva-eQsuFl7jNRA-unsplash-768x432.jpg" class="card-responsive-img fit-img" alt="Chatbots de IA generativa en atención al cliente" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/10/24133519/mariia-shalabaieva-eQsuFl7jNRA-unsplash-768x432.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/24133519/mariia-shalabaieva-eQsuFl7jNRA-unsplash-1280x720.jpg 1280w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/24133519/mariia-shalabaieva-eQsuFl7jNRA-unsplash-1920x1080.jpg 1920w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/24133519/mariia-shalabaieva-eQsuFl7jNRA-unsplash-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/24133519/mariia-shalabaieva-eQsuFl7jNRA-unsplash-1536x864.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/24133519/mariia-shalabaieva-eQsuFl7jNRA-unsplash-2048x1152.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/24133519/mariia-shalabaieva-eQsuFl7jNRA-unsplash-640x360.jpg 640w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/24133519/mariia-shalabaieva-eQsuFl7jNRA-unsplash-1024x576.jpg 1024w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/24133519/mariia-shalabaieva-eQsuFl7jNRA-unsplash-lq.jpg 30w" data-eio="l" />				
					
					análisis				
Casos reales, cifras y advertencias: lo que toda empresa debería saber antes de usar IA generativa en su atención al cliente
					24 Oct 2025				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08160940/LN-2025-10-08T160807.046-768x512.jpg" class="card-responsive-img fit-img" alt="Co-fundador de Snowmatch en UCEMA muestra un video de un esquiador con métricas de velocidad y peso, ilustrando la precisión de su modelo de Inteligencia Artificial Esquí." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08160940/LN-2025-10-08T160807.046-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08160940/LN-2025-10-08T160807.046-1080x720.jpg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08160940/LN-2025-10-08T160807.046-1620x1080.jpg 1620w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08160940/LN-2025-10-08T160807.046-1536x1024.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08160940/LN-2025-10-08T160807.046-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08160940/LN-2025-10-08T160807.046-1024x682.jpg 1024w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08160940/LN-2025-10-08T160807.046-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08160940/LN-2025-10-08T160807.046.jpg 2000w" data-eio="l" />				
					
					PROMPTEALA				
Product Talk: cómo una app con IA transforma videos de esquí en feedback técnico en segundos
					14 Oct 2025				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/10/13131846/Nuevas-funciones-en-Gemini-768x432.webp" class="card-responsive-img fit-img" alt="Nuevas funciones en Gemini: personalización, chats temporales y control de datos." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/10/13131846/Nuevas-funciones-en-Gemini-768x432.webp 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/13131846/Nuevas-funciones-en-Gemini-156x88.webp 156w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/13131846/Nuevas-funciones-en-Gemini-640x360.webp 640w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/13131846/Nuevas-funciones-en-Gemini-1024x576.webp 1024w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/13131846/Nuevas-funciones-en-Gemini-lq.webp 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/13131846/Nuevas-funciones-en-Gemini.webp 1200w" data-eio="l" />				
					
					NOTICIAS				
Nuevas funciones de Gemini: cómo Google mejora la memoria, los chats y la gestión de datos
					13 Oct 2025				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08154409/LN-2025-10-08T154323.981-768x512.jpg" class="card-responsive-img fit-img" alt="Ulises Martins presenta el chatbot de la UTN durante Prompteala en la Universidad del CEMA, mostrando herramientas de IA aplicadas a educación y gestión de datos." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08154409/LN-2025-10-08T154323.981-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08154409/LN-2025-10-08T154323.981-1080x720.jpg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08154409/LN-2025-10-08T154323.981-1620x1080.jpg 1620w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08154409/LN-2025-10-08T154323.981-1536x1024.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08154409/LN-2025-10-08T154323.981-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08154409/LN-2025-10-08T154323.981-1024x682.jpg 1024w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08154409/LN-2025-10-08T154323.981-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/10/08154409/LN-2025-10-08T154323.981.jpg 2000w" data-eio="l" />				
					
					Prompteala				
Lecciones del chatbot de la UTN tras 300.000 conversaciones
					09 Oct 2025				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/08/28171626/smart-tv-bluetooth-768x432.webp" class="card-responsive-img fit-img" alt="smart-tv-bluetooth" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/08/28171626/smart-tv-bluetooth-768x432.webp 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/08/28171626/smart-tv-bluetooth-156x88.webp 156w, https://img.innovaciondigital360.com/wp-content/uploads/2024/08/28171626/smart-tv-bluetooth-640x360.webp 640w, https://img.innovaciondigital360.com/wp-content/uploads/2024/08/28171626/smart-tv-bluetooth-lq.webp 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/08/28171626/smart-tv-bluetooth.webp 1280w" data-eio="l" />				
					
					Especiales				
Algoritmos de recomendación: guía práctica para negocios
					07 Oct 2025				
por Álvaro Zaffaroni
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