Experiencia de Cliente

				
					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/05/22222546/Internet-Day-768x512.jpg" class="card-responsive-img fit-img" alt="IA para atención al cliente en el Internet Day 2025" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" fetchpriority="high" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/05/22222546/Internet-Day-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/05/22222546/Internet-Day-1080x720.jpg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2025/05/22222546/Internet-Day-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/05/22222546/Internet-Day-1024x683.jpg 1024w, https://img.innovaciondigital360.com/wp-content/uploads/2025/05/22222546/Internet-Day-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/05/22222546/Internet-Day.jpg 1300w" data-eio="l" />				
					
					INTERNET DAY 2025				
Por qué la IA para atención al cliente se convirtió en el nuevo estándar en empresas y organismos públicos
					26 May 2025				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/05/12143925/therapist-woman-nurse-with-protection-face-mask-ag-2025-02-17-20-59-51-utc-768x512.jpg" class="card-responsive-img fit-img" alt="Inteligencia artificial en salud: cómo impacta en diagnósticos, costos y la experiencia del paciente" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/05/12143925/therapist-woman-nurse-with-protection-face-mask-ag-2025-02-17-20-59-51-utc-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/05/12143925/therapist-woman-nurse-with-protection-face-mask-ag-2025-02-17-20-59-51-utc-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/05/12143925/therapist-woman-nurse-with-protection-face-mask-ag-2025-02-17-20-59-51-utc-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/05/12143925/therapist-woman-nurse-with-protection-face-mask-ag-2025-02-17-20-59-51-utc.jpg 1000w" data-eio="l" />				
					
					últimos avances				
Inteligencia artificial en salud: cómo impacta en diagnósticos, costos y la experiencia del paciente
					12 May 2025				
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					<img width="768" height="513" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/04/25142909/a-businesswoman-using-a-wheelchair-in-front-of-the-2025-03-13-01-27-28-utc-768x513.jpg" class="card-responsive-img fit-img" alt="Frente al aumento de la demanda y la falta de personal calificado, Salesforce presentó Agentforce for Field Service" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/04/25142909/a-businesswoman-using-a-wheelchair-in-front-of-the-2025-03-13-01-27-28-utc-768x513.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/04/25142909/a-businesswoman-using-a-wheelchair-in-front-of-the-2025-03-13-01-27-28-utc-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/04/25142909/a-businesswoman-using-a-wheelchair-in-front-of-the-2025-03-13-01-27-28-utc-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/04/25142909/a-businesswoman-using-a-wheelchair-in-front-of-the-2025-03-13-01-27-28-utc.jpg 1000w" data-eio="l" />				
					
					aNÁLISIS				
Qué hace y cómo funciona Agentforce for Field Service, la nueva herramienta de Salesforce
					25 Abr 2025				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/04/02114059/CRM-en-la-nube-768x432.jpg" class="card-responsive-img fit-img" alt="CRM en la nube" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/04/02114059/CRM-en-la-nube-768x432.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/04/02114059/CRM-en-la-nube-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2025/04/02114059/CRM-en-la-nube-640x360.jpg 640w, https://img.innovaciondigital360.com/wp-content/uploads/2025/04/02114059/CRM-en-la-nube-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/04/02114059/CRM-en-la-nube.jpg 1000w" data-eio="l" />				
					
					cloud				
CRM en la nube: aumente la productividad de su empresa
					04 Abr 2025				
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					<img width="768" height="576" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/02/18140644/search-engine-optimization-2023-11-27-04-48-52-utc-768x576.jpg" class="card-responsive-img fit-img" alt="El surgimiento del Generative Engine Optimization (GEO) transformará la forma en el que las empresas interactúan con sus usuarios y consiguen nuevos clientes." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/02/18140644/search-engine-optimization-2023-11-27-04-48-52-utc-768x576.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/02/18140644/search-engine-optimization-2023-11-27-04-48-52-utc-960x720.jpg 960w, https://img.innovaciondigital360.com/wp-content/uploads/2025/02/18140644/search-engine-optimization-2023-11-27-04-48-52-utc-117x88.jpg 117w, https://img.innovaciondigital360.com/wp-content/uploads/2025/02/18140644/search-engine-optimization-2023-11-27-04-48-52-utc-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/02/18140644/search-engine-optimization-2023-11-27-04-48-52-utc.jpg 1000w" data-eio="l" />				
					
					Herramientas clave				
Generative Engine Optimization (GEO): el futuro para ganar reputación, vender más y dominar los buscadores
					18 Feb 2025				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/01/17222046/IXAoKMGI-shutterstock_510731224-768x512.jpg" class="card-responsive-img fit-img" alt="Experiencia del cliente en 2025" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/01/17222046/IXAoKMGI-shutterstock_510731224-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/17222046/IXAoKMGI-shutterstock_510731224-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/17222046/IXAoKMGI-shutterstock_510731224-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/17222046/IXAoKMGI-shutterstock_510731224.jpg 1000w" data-eio="l" />				
					
					Estrategia empresarial				
Experiencia del cliente en 2025: cinco claves imprescindibles para mantenerse relevante en un mundo digital
					17 Ene 2025				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/01/02132900/asian-woman-looking-out-airplane-window-during-fli-2024-05-24-18-59-11-utc-768x512.jpg" class="card-responsive-img fit-img" alt="Con la incorporación de inteligencia artificial generativa, la industria aérea enfrenta una revolución tecnológica que optimiza costos, eleva la eficiencia operativa y la experiencia del cliente." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/01/02132900/asian-woman-looking-out-airplane-window-during-fli-2024-05-24-18-59-11-utc-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/02132900/asian-woman-looking-out-airplane-window-during-fli-2024-05-24-18-59-11-utc-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/02132900/asian-woman-looking-out-airplane-window-during-fli-2024-05-24-18-59-11-utc-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/02132900/asian-woman-looking-out-airplane-window-during-fli-2024-05-24-18-59-11-utc.jpg 1000w" data-eio="l" />				
					
					Qué esperar				
Industria aérea: el impacto que podría tener la inteligencia artificial en las aerolíneas
					02 Ene 2025				
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					<img width="768" height="357" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/12/19151752/5fd891c63df64__838x390-768x357.jpg" class="card-responsive-img fit-img" alt="Banco Comafi suma capacidades a sus canales digitales en busca de proporcionar herramientas que permitan resolver consultas y operaciones en línea de forma rápida" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/12/19151752/5fd891c63df64__838x390-768x357.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/19151752/5fd891c63df64__838x390-156x73.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/19151752/5fd891c63df64__838x390-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/19151752/5fd891c63df64__838x390.jpg 838w" data-eio="l" />				
					
					MÁS INNOVACIÓN				
Banco Comafi apuesta por esta tecnología “virtual” para atender a sus clientes
					19 Dic 2024				
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					<img width="768" height="475" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-768x475.jpg" class="card-responsive-img fit-img" alt="Voicebots" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-768x475.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-1165x720.jpg 1165w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-142x88.jpg 142w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-1024x633.jpg 1024w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria.jpg 1280w" data-eio="l" />				
					
					IA multifacética				
Voicebots y chatbots: las claves para optimizar la atención al cliente en 2024
					18 Dic 2024				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/24163732/captivating-sounds-redheaded-man-promotes-a-new-m-2023-11-27-05-34-02-utc-768x512.jpg" class="card-responsive-img fit-img" alt="CSA, una firma líder en ciencia de datos y consultoría, parte del Grupo Havas, presentó las últimas tendencias en anuncios personalizados digitales." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/24163732/captivating-sounds-redheaded-man-promotes-a-new-m-2023-11-27-05-34-02-utc-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/24163732/captivating-sounds-redheaded-man-promotes-a-new-m-2023-11-27-05-34-02-utc-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/24163732/captivating-sounds-redheaded-man-promotes-a-new-m-2023-11-27-05-34-02-utc.jpg 1000w" data-eio="l" />				
					
					Las últimas novedades				
Anuncios personalizados impulsados por IA: lo que debés saber en 2025
					24 Oct 2024				
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