Experiencia de Cliente

				
					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/01/17222046/IXAoKMGI-shutterstock_510731224-768x512.jpg" class="card-responsive-img fit-img" alt="Experiencia del cliente en 2025" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" fetchpriority="high" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/01/17222046/IXAoKMGI-shutterstock_510731224-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/17222046/IXAoKMGI-shutterstock_510731224-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/17222046/IXAoKMGI-shutterstock_510731224-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/17222046/IXAoKMGI-shutterstock_510731224.jpg 1000w" data-eio="l" />				
					
					Estrategia empresarial				
Experiencia del cliente en 2025: cinco claves imprescindibles para mantenerse relevante en un mundo digital
					17 Ene 2025				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2025/01/02132900/asian-woman-looking-out-airplane-window-during-fli-2024-05-24-18-59-11-utc-768x512.jpg" class="card-responsive-img fit-img" alt="Con la incorporación de inteligencia artificial generativa, la industria aérea enfrenta una revolución tecnológica que optimiza costos, eleva la eficiencia operativa y la experiencia del cliente." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2025/01/02132900/asian-woman-looking-out-airplane-window-during-fli-2024-05-24-18-59-11-utc-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/02132900/asian-woman-looking-out-airplane-window-during-fli-2024-05-24-18-59-11-utc-132x88.jpg 132w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/02132900/asian-woman-looking-out-airplane-window-during-fli-2024-05-24-18-59-11-utc-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2025/01/02132900/asian-woman-looking-out-airplane-window-during-fli-2024-05-24-18-59-11-utc.jpg 1000w" data-eio="l" />				
					
					Qué esperar				
Industria aérea: el impacto que podría tener la inteligencia artificial en las aerolíneas
					02 Ene 2025				
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					<img width="768" height="357" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/12/19151752/5fd891c63df64__838x390-768x357.jpg" class="card-responsive-img fit-img" alt="Banco Comafi suma capacidades a sus canales digitales en busca de proporcionar herramientas que permitan resolver consultas y operaciones en línea de forma rápida" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/12/19151752/5fd891c63df64__838x390-768x357.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/19151752/5fd891c63df64__838x390-156x73.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/19151752/5fd891c63df64__838x390-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/19151752/5fd891c63df64__838x390.jpg 838w" data-eio="l" />				
					
					MÁS INNOVACIÓN				
Banco Comafi apuesta por esta tecnología “virtual” para atender a sus clientes
					19 Dic 2024				
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					<img width="768" height="475" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-768x475.jpg" class="card-responsive-img fit-img" alt="Voicebots" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-768x475.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-1165x720.jpg 1165w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-142x88.jpg 142w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-1024x633.jpg 1024w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/12/18174203/chatbots-industria.jpg 1280w" data-eio="l" />				
					
					IA multifacética				
Voicebots y chatbots: las claves para optimizar la atención al cliente en 2024
					18 Dic 2024				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/24163732/captivating-sounds-redheaded-man-promotes-a-new-m-2023-11-27-05-34-02-utc-768x512.jpg" class="card-responsive-img fit-img" alt="CSA, una firma líder en ciencia de datos y consultoría, parte del Grupo Havas, presentó las últimas tendencias en anuncios personalizados digitales." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/24163732/captivating-sounds-redheaded-man-promotes-a-new-m-2023-11-27-05-34-02-utc-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/24163732/captivating-sounds-redheaded-man-promotes-a-new-m-2023-11-27-05-34-02-utc-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/24163732/captivating-sounds-redheaded-man-promotes-a-new-m-2023-11-27-05-34-02-utc.jpg 1000w" data-eio="l" />				
					
					Las últimas novedades				
Anuncios personalizados impulsados por IA: lo que debés saber en 2025
					24 Oct 2024				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/18193420/Cloud-Computing-768x432.webp" class="card-responsive-img fit-img" alt="Comunicaciones unificadas" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/18193420/Cloud-Computing-768x432.webp 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/18193420/Cloud-Computing-156x88.webp 156w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/18193420/Cloud-Computing-640x360.webp 640w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/18193420/Cloud-Computing-lq.webp 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/18193420/Cloud-Computing.webp 1200w" data-eio="l" />				
					
					Tecnología en la nube				
Comunicaciones unificadas y su migración a la nube
					18 Oct 2024				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/10152539/soporte-tecnico-768x432.jpg" class="card-responsive-img fit-img" alt="soporte-tecnico.jpg" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/10152539/soporte-tecnico-768x432.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/10152539/soporte-tecnico-1280x720.jpg 1280w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/10152539/soporte-tecnico-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/10152539/soporte-tecnico-1536x864.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/10152539/soporte-tecnico-640x360.jpg 640w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/10152539/soporte-tecnico-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/10152539/soporte-tecnico.jpg 1921w" data-eio="l" />				
					
					Más eficiencia				
Soporte técnico: ¿cómo mejorarlo con el uso de IA?
					10 Oct 2024				
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					<img width="768" height="480" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02145351/WhatsApp-Image-2024-09-26-at-17.02.09-768x480.jpeg" class="card-responsive-img fit-img" alt="Brian Reed, gerente de marketing y transformación digital en Inmobiliaria Narvaez." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02145351/WhatsApp-Image-2024-09-26-at-17.02.09-768x480.jpeg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02145351/WhatsApp-Image-2024-09-26-at-17.02.09-lq.jpeg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02145351/WhatsApp-Image-2024-09-26-at-17.02.09.jpeg 978w" data-eio="l" />				
					
Cómo la Inmobiliaria Narvaez adoptó un chatbot con IA para atender a sus clientes
					02 Oct 2024				
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					<img width="768" height="525" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02141513/sales-analysis-2023-11-27-05-30-00-utc-768x525.jpg" class="card-responsive-img fit-img" alt="Un equipo de ventas puede mejorar su rendimiento con agentes autónomos." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02141513/sales-analysis-2023-11-27-05-30-00-utc-768x525.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02141513/sales-analysis-2023-11-27-05-30-00-utc-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02141513/sales-analysis-2023-11-27-05-30-00-utc.jpg 800w" data-eio="l" />				
					
					Herramientas				
Equipo de ventas: cómo pueden mejorar su rendimiento con agentes autónomos impulsados por IA
					02 Oct 2024				
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					<img width="768" height="511" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02014445/cro-en-marketing.jpg-768x511.webp" class="card-responsive-img fit-img" alt="Tasa de conversión" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02014445/cro-en-marketing.jpg-768x511.webp 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02014445/cro-en-marketing.jpg-lq.webp 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/10/02014445/cro-en-marketing.jpg.webp 1000w" data-eio="l" />				
					
					Más eficiencia				
Tasa de conversión: ¿cómo aumentar la rentabilidad a través de la experiencia del usuario?
					02 Oct 2024				
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