Atención al cliente

				
					<img width="768" height="487" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/12/13145238/Captura-de-pantalla-880-768x487.jpg" class="card-responsive-img fit-img" alt="Martín Vaca Narvaja, de Apex." decoding="async" fetchpriority="high" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/12/13145238/Captura-de-pantalla-880-768x487.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/13145238/Captura-de-pantalla-880-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/13145238/Captura-de-pantalla-880.jpg 770w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />				
					
Martín Vaca Narvaja: “La IA y el Machine Learning mejoraron la eficiencia y calidad de los Contact Centers"
					13 Dic 2023				
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La IA Generativa y su impacto en la atención al cliente
					01 Dic 2023				
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					<img width="768" height="368" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/07/18161532/chatgpt-1-768x368.jpg" class="card-responsive-img fit-img" alt="ChatGPT, inteligencia artificial, IA, empresas" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/07/18161532/chatgpt-1-768x368.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/07/18161532/chatgpt-1-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2023/07/18161532/chatgpt-1.jpg 1131w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />				
					
Guía: Qué usos prácticos le dan las empresas a la Inteligencia Artificial
					18 Jul 2023				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-768x512.jpg" class="card-responsive-img fit-img" alt="Banco Ciudad." decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-1080x720.jpg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-1620x1080.jpg 1620w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-1536x1024.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-2048x1365.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />				
					
					Lectura rápida				
Cómo el Banco Ciudad creó un tablero de reclamos en tiempo récord
					20 Abr 2023				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-768x432.jpg" class="card-responsive-img fit-img" alt="Experiencia del Cliente." decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-768x432.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-1280x720.jpg 1280w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-1536x864.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-640x360.jpg 640w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia.jpg 1921w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />				
					
					Lectura rápida				
Qué tan decisiva es la experiencia del cliente: la mirada de empresas y consumidores
					17 Ene 2023				
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					<img width="768" height="437" src="https://img.innovaciondigital360.com/wp-content/uploads/2022/09/28170103/inteligencia-artificial-bancos-Tomas-Schantl-768x437.jpg" class="card-responsive-img fit-img" alt="inteligencia - artificial - bancos" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2022/09/28170103/inteligencia-artificial-bancos-Tomas-Schantl-768x437.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2022/09/28170103/inteligencia-artificial-bancos-Tomas-Schantl-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2022/09/28170103/inteligencia-artificial-bancos-Tomas-Schantl-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2022/09/28170103/inteligencia-artificial-bancos-Tomas-Schantl.jpg 1000w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />				
					
					Actualidad				
La inteligencia artificial, una gran oportunidad para los bancos
					28 Sep 2022				
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					<img width="768" height="446" src="https://img.innovaciondigital360.com/wp-content/uploads/2022/07/25163453/cloud-Nicole-Saidman-768x446.jpg" class="card-responsive-img fit-img" alt="Cloud" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2022/07/25163453/cloud-Nicole-Saidman-768x446.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2022/07/25163453/cloud-Nicole-Saidman-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2022/07/25163453/cloud-Nicole-Saidman.jpg 1000w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />				
					
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Cómo son las soluciones Cloud para los Contact Center
					25 Jul 2022				
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Qué tipo de profesiones serán reemplazadas “muy pronto” por robots
					11 Jul 2022				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2022/06/29174413/Cliente-Nico-Della-Vecchia-1-768x432.jpg" class="card-responsive-img fit-img" alt="Atención al cliente" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2022/06/29174413/Cliente-Nico-Della-Vecchia-1-768x432.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2022/06/29174413/Cliente-Nico-Della-Vecchia-1-1280x720.jpg 1280w, https://img.innovaciondigital360.com/wp-content/uploads/2022/06/29174413/Cliente-Nico-Della-Vecchia-1.jpg 1920w, https://img.innovaciondigital360.com/wp-content/uploads/2022/06/29174413/Cliente-Nico-Della-Vecchia-1-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2022/06/29174413/Cliente-Nico-Della-Vecchia-1-1536x864.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2022/06/29174413/Cliente-Nico-Della-Vecchia-1-640x360.jpg 640w, https://img.innovaciondigital360.com/wp-content/uploads/2022/06/29174413/Cliente-Nico-Della-Vecchia-1-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />				
					
					Actualidad				
Atención al cliente 100% robotizada: ¿será así?
					29 Jun 2022				
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Perder clientes por un mal servicio: la tecnología lo puede resolver
					22 Jun 2022				
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