Experiencia de Cliente

				
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Análisis
CRM: Qué es y cómo puede beneficiar a tu empresa22 May 2024
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					Automotive Cloud				
Cómo es la nueva herramienta de Salesforce que conecta los autos con inteligencia artificial
					19 Abr 2024				
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					Negocios				
En qué consiste la última integración entre Salesforce y Whatsapp
					11 Abr 2024				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07154656/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-768x432.jpg" class="card-responsive-img fit-img" alt="Aplicación de chatbots AI en empresas" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07154656/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-768x432.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07154656/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-1280x720.jpg 1280w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07154656/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-1920x1080.jpg 1920w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07154656/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07154656/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-1536x864.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07154656/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-2048x1152.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07154656/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-640x360.jpg 640w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07154656/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-scaled-lq.jpg 30w" data-eio="l" />				
					
Cómo aprovechar al máximo los bots de atención al cliente
					07 Mar 2024				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07133603/young-man-talking-on-the-phone-walking-along-a-str-2023-11-27-05-23-43-utc-768x512.jpg" class="card-responsive-img fit-img" alt="Atención al cliente, persona hablando por teléfono - Celular - Celulares" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07133603/young-man-talking-on-the-phone-walking-along-a-str-2023-11-27-05-23-43-utc-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07133603/young-man-talking-on-the-phone-walking-along-a-str-2023-11-27-05-23-43-utc-1080x720.jpg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07133603/young-man-talking-on-the-phone-walking-along-a-str-2023-11-27-05-23-43-utc-1620x1080.jpg 1620w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07133603/young-man-talking-on-the-phone-walking-along-a-str-2023-11-27-05-23-43-utc-1536x1024.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07133603/young-man-talking-on-the-phone-walking-along-a-str-2023-11-27-05-23-43-utc-2048x1365.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07133603/young-man-talking-on-the-phone-walking-along-a-str-2023-11-27-05-23-43-utc-scaled-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/03/07133603/young-man-talking-on-the-phone-walking-along-a-str-2023-11-27-05-23-43-utc-scaled-e1709814977222.jpg 1000w" data-eio="l" />				
					
					Seguridad				
Centros de atención: consejos para evitar fraudes en las llamadas telefónicas
					07 Mar 2024				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/12/26154242/dialing-911-emergency-services-call-on-mobile-cell-2023-11-27-05-15-20-utc-768x512.jpg" class="card-responsive-img fit-img" alt="911" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/12/26154242/dialing-911-emergency-services-call-on-mobile-cell-2023-11-27-05-15-20-utc-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/26154242/dialing-911-emergency-services-call-on-mobile-cell-2023-11-27-05-15-20-utc-1080x720.jpg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/26154242/dialing-911-emergency-services-call-on-mobile-cell-2023-11-27-05-15-20-utc-1620x1080.jpg 1620w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/26154242/dialing-911-emergency-services-call-on-mobile-cell-2023-11-27-05-15-20-utc-1536x1024.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/26154242/dialing-911-emergency-services-call-on-mobile-cell-2023-11-27-05-15-20-utc-2048x1365.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/26154242/dialing-911-emergency-services-call-on-mobile-cell-2023-11-27-05-15-20-utc-scaled-lq.jpg 30w" data-eio="l" />				
					
					Emergencias				
Qué tecnologías actúan detrás de un llamado al 911
					26 Dic 2023				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/12/22134815/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-768x432.jpg" class="card-responsive-img fit-img" alt="IA Generativa." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/12/22134815/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-768x432.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/22134815/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-1280x720.jpg 1280w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/22134815/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-1920x1080.jpg 1920w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/22134815/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/22134815/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-1536x864.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/22134815/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-2048x1152.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/22134815/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-640x360.jpg 640w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/22134815/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-scaled-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/22134815/chatbot-conversation-on-laptop-screen-app-interfac-2023-11-27-05-28-08-utc-scaled-e1703249311514.jpg 1200w" data-eio="l" />				
					
					Inteligencia Artificial				
Así funciona Gaia, el modelo cuya finalidad es evaluar los chatbots de IA Generativa
					22 Dic 2023				
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Martín Vaca Narvaja: “La IA y el Machine Learning mejoraron la eficiencia y calidad de los Contact Centers"
					13 Dic 2023				
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La IA Generativa y su impacto en la atención al cliente
					01 Dic 2023				
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Ale Zuzenberg: “Las empresas deben estar preparadas para atender y vender a través de apps de mensajerías”
					25 Oct 2023				
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