Experiencia de Cliente

				
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					Suite de agentes				
Agentforce: una nueva herramienta de IA para optimizar la gestión empresarial
					17 Sep 2024				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2022/07/01171638/Asistentes-Nico-Della-Vecchia-768x432.jpg" class="card-responsive-img fit-img" alt="chatbot de atención al cliente" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2022/07/01171638/Asistentes-Nico-Della-Vecchia-768x432.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2022/07/01171638/Asistentes-Nico-Della-Vecchia-1280x720.jpg 1280w, https://img.innovaciondigital360.com/wp-content/uploads/2022/07/01171638/Asistentes-Nico-Della-Vecchia-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2022/07/01171638/Asistentes-Nico-Della-Vecchia-1536x864.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2022/07/01171638/Asistentes-Nico-Della-Vecchia-640x360.jpg 640w, https://img.innovaciondigital360.com/wp-content/uploads/2022/07/01171638/Asistentes-Nico-Della-Vecchia-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2022/07/01171638/Asistentes-Nico-Della-Vecchia.jpg 1921w" data-eio="l" />				
					
					Lectura rápida				
Chatbot de atención al cliente, como aprovecharlo al máximo
					20 Ago 2024				
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					En Las Vegas				
Lo mejor que dejó el Google Next 2024
					09 Ago 2024				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/06/07151644/Jose-Luis-Varela-Vicepresidente-senior-de-Ingenieria-de-Soluciones-en-Salesforce.-1-768x512.jpeg" class="card-responsive-img fit-img" alt="José Luis Varela, Vicepresidente senior de Ingeniería de Soluciones en Salesforce. (1)" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/06/07151644/Jose-Luis-Varela-Vicepresidente-senior-de-Ingenieria-de-Soluciones-en-Salesforce.-1-768x512.jpeg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/06/07151644/Jose-Luis-Varela-Vicepresidente-senior-de-Ingenieria-de-Soluciones-en-Salesforce.-1-1080x720.jpeg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2024/06/07151644/Jose-Luis-Varela-Vicepresidente-senior-de-Ingenieria-de-Soluciones-en-Salesforce.-1-1621x1080.jpeg 1621w, https://img.innovaciondigital360.com/wp-content/uploads/2024/06/07151644/Jose-Luis-Varela-Vicepresidente-senior-de-Ingenieria-de-Soluciones-en-Salesforce.-1-1536x1024.jpeg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2024/06/07151644/Jose-Luis-Varela-Vicepresidente-senior-de-Ingenieria-de-Soluciones-en-Salesforce.-1-2048x1365.jpeg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2024/06/07151644/Jose-Luis-Varela-Vicepresidente-senior-de-Ingenieria-de-Soluciones-en-Salesforce.-1-lq.jpeg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/06/07151644/Jose-Luis-Varela-Vicepresidente-senior-de-Ingenieria-de-Soluciones-en-Salesforce.-1-e1717766284561.jpeg 1000w" data-eio="l" />				
					
José Luis Varela, de Salesforce: “El 93% de los profesionales de atención al cliente afirma que la tecnología les ahorra tiempo en el trabajo”
					07 Jun 2024				
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					<img width="768" height="480" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/05/22202005/man-and-humanoid-robot-with-different-interests-2023-11-27-04-51-19-utc-768x480.jpg" class="card-responsive-img fit-img" alt="Fútbol con tecnología y personalizado." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/05/22202005/man-and-humanoid-robot-with-different-interests-2023-11-27-04-51-19-utc-768x480.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/05/22202005/man-and-humanoid-robot-with-different-interests-2023-11-27-04-51-19-utc-1152x720.jpg 1152w, https://img.innovaciondigital360.com/wp-content/uploads/2024/05/22202005/man-and-humanoid-robot-with-different-interests-2023-11-27-04-51-19-utc-1728x1080.jpg 1728w, https://img.innovaciondigital360.com/wp-content/uploads/2024/05/22202005/man-and-humanoid-robot-with-different-interests-2023-11-27-04-51-19-utc-1536x960.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2024/05/22202005/man-and-humanoid-robot-with-different-interests-2023-11-27-04-51-19-utc-2048x1280.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2024/05/22202005/man-and-humanoid-robot-with-different-interests-2023-11-27-04-51-19-utc-scaled-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/05/22202005/man-and-humanoid-robot-with-different-interests-2023-11-27-04-51-19-utc-scaled-e1716402017179.jpg 1000w" data-eio="l" />				
					
					Noticias				
¿Fútbol inteligente y personalizado? Los detalles detrás del nuevo “convenio de colaboración” entre el fútbol alemán y AWS
					22 May 2024				
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					<img width="1661" height="1080" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/12/11140826/wooden-blocks-with-the-word-crm-customer-relation-2023-11-27-05-35-31-utc-1661x1080.jpg" class="responsive-img" alt="CRM" style="display: block;" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/12/11140826/wooden-blocks-with-the-word-crm-customer-relation-2023-11-27-05-35-31-utc-1661x1080.jpg 1661w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/11140826/wooden-blocks-with-the-word-crm-customer-relation-2023-11-27-05-35-31-utc-1107x720.jpg 1107w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/11140826/wooden-blocks-with-the-word-crm-customer-relation-2023-11-27-05-35-31-utc-768x499.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/11140826/wooden-blocks-with-the-word-crm-customer-relation-2023-11-27-05-35-31-utc-1536x999.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/11140826/wooden-blocks-with-the-word-crm-customer-relation-2023-11-27-05-35-31-utc-2048x1332.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2023/12/11140826/wooden-blocks-with-the-word-crm-customer-relation-2023-11-27-05-35-31-utc-scaled-lq.jpg 30w" sizes="(max-width: 1661px) 100vw, 1661px" data-eio="l" />					
				
Análisis
CRM: Qué es y cómo puede beneficiar a tu empresa22 May 2024
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					<img width="768" height="507" src="https://img.innovaciondigital360.com/wp-content/uploads/2024/04/19160507/automotive-industry-worker-2023-11-27-04-54-23-utc-768x507.jpg" class="card-responsive-img fit-img" alt="Industria automotriz" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2024/04/19160507/automotive-industry-worker-2023-11-27-04-54-23-utc-768x507.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2024/04/19160507/automotive-industry-worker-2023-11-27-04-54-23-utc-1092x720.jpg 1092w, https://img.innovaciondigital360.com/wp-content/uploads/2024/04/19160507/automotive-industry-worker-2023-11-27-04-54-23-utc-1637x1080.jpg 1637w, https://img.innovaciondigital360.com/wp-content/uploads/2024/04/19160507/automotive-industry-worker-2023-11-27-04-54-23-utc-1536x1013.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2024/04/19160507/automotive-industry-worker-2023-11-27-04-54-23-utc-2048x1351.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2024/04/19160507/automotive-industry-worker-2023-11-27-04-54-23-utc-scaled-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2024/04/19160507/automotive-industry-worker-2023-11-27-04-54-23-utc-scaled-e1713535532563.jpg 1000w" data-eio="l" />				
					
					Automotive Cloud				
Cómo es la nueva herramienta de Salesforce que conecta los autos con inteligencia artificial
					19 Abr 2024				
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					Negocios				
En qué consiste la última integración entre Salesforce y Whatsapp
					11 Abr 2024				
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Cómo aprovechar al máximo los bots de atención al cliente
					07 Mar 2024				
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					Seguridad				
Centros de atención: consejos para evitar fraudes en las llamadas telefónicas
					07 Mar 2024				
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