Experiencia de Cliente

				
					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/07/28150713/Amazon-768x512.jpg" class="card-responsive-img fit-img" alt="Amazon." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" fetchpriority="high" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/07/28150713/Amazon-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/07/28150713/Amazon-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2023/07/28150713/Amazon.jpg 1080w" data-eio="l" />				
					
					Qué es lo que se sabe				
Amazon trabaja en un buscador "smart" para sus tiendas digitales similar a ChatGPT
					28 Jul 2023				
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					<img width="768" height="429" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/07/25161326/BING-AI-768x429.jpeg" class="card-responsive-img fit-img" alt="Bing AI Chat" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/07/25161326/BING-AI-768x429.jpeg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/07/25161326/BING-AI-1280x715.jpeg 1280w, https://img.innovaciondigital360.com/wp-content/uploads/2023/07/25161326/BING-AI-156x88.jpeg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2023/07/25161326/BING-AI-lq.jpeg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2023/07/25161326/BING-AI.jpeg 1502w" data-eio="l" />				
					
					Guía				
Bing AI Chat: las ventajas del asistente virtual para las empresas
					25 Jul 2023				
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					<img width="750" height="433" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/06/27165141/6b0b1880-ce2c-1750-bff5-227f93522e36.jpeg" class="card-responsive-img fit-img" alt="Federico Zaballa." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/06/27165141/6b0b1880-ce2c-1750-bff5-227f93522e36.jpeg 750w, https://img.innovaciondigital360.com/wp-content/uploads/2023/06/27165141/6b0b1880-ce2c-1750-bff5-227f93522e36-lq.jpeg 30w" data-eio="l" />				
					
					Columna de opinión				
El Cloud detrás del Marketing: Ya migré a la nube, ¿y ahora qué?
					27 Jun 2023				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-768x512.jpg" class="card-responsive-img fit-img" alt="Banco Ciudad." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-1080x720.jpg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-1620x1080.jpg 1620w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-1536x1024.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-2048x1365.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/20171748/Casa_Matriz_Banco_Ciudad-scaled-lq.jpg 30w" data-eio="l" />				
					
					Lectura rápida				
Cómo el Banco Ciudad creó un tablero de reclamos en tiempo récord
					20 Abr 2023				
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					<img width="768" height="512" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/04/12151651/Uala-Imagen-cripto-768x512.jpg" class="card-responsive-img fit-img" alt="Ualá" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/04/12151651/Uala-Imagen-cripto-768x512.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/12151651/Uala-Imagen-cripto-1080x720.jpg 1080w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/12151651/Uala-Imagen-cripto-1620x1080.jpg 1620w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/12151651/Uala-Imagen-cripto-1536x1024.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/12151651/Uala-Imagen-cripto-2048x1365.jpg 2048w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/12151651/Uala-Imagen-cripto-scaled-lq.jpg 30w" data-eio="l" />				
					
					Lectura rápida				
Cómo Ualá unificó sus canales de comunicación para una mejor atención al cliente
					12 Abr 2023				
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					<img width="612" height="394" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/04/12144547/istockphoto-1222447686-612x612-1.jpg" class="card-responsive-img fit-img" alt="Carrefour." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/04/12144547/istockphoto-1222447686-612x612-1.jpg 612w, https://img.innovaciondigital360.com/wp-content/uploads/2023/04/12144547/istockphoto-1222447686-612x612-1-lq.jpg 30w" data-eio="l" />				
					
					Lectura rápida				
Carrefour incorporó la Inteligencia Artificial para las compras
					12 Abr 2023				
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2021/12/29164556/PBX-virtual-768x432.jpg" class="card-responsive-img fit-img" alt="Central telefónica virtual" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2021/12/29164556/PBX-virtual-768x432.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2021/12/29164556/PBX-virtual-1280x720.jpg 1280w, https://img.innovaciondigital360.com/wp-content/uploads/2021/12/29164556/PBX-virtual-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2021/12/29164556/PBX-virtual-1536x864.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2021/12/29164556/PBX-virtual-640x360.jpg 640w, https://img.innovaciondigital360.com/wp-content/uploads/2021/12/29164556/PBX-virtual-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2021/12/29164556/PBX-virtual.jpg 1921w" data-eio="l" />				
					
					Análisis en profundidad				
Central telefónica virtual: qué es, cómo funciona y por qué es la telefonía del futuro
					01 Mar 2023				
por Carmelo Greco
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					<img width="768" height="432" src="https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-768x432.jpg" class="card-responsive-img fit-img" alt="Experiencia del Cliente." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-768x432.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-1280x720.jpg 1280w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-1536x864.jpg 1536w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-640x360.jpg 640w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2023/01/05142819/Experiencia-del-Cliente-Nico-Della-Vecchia.jpg 1921w" data-eio="l" />				
					
					Lectura rápida				
Qué tan decisiva es la experiencia del cliente: la mirada de empresas y consumidores
					17 Ene 2023				
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					<img width="768" height="436" src="https://img.innovaciondigital360.com/wp-content/uploads/2022/12/26165052/Bots-Nicole-Saidman-768x436.jpg" class="card-responsive-img fit-img" alt="Bots." sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2022/12/26165052/Bots-Nicole-Saidman-768x436.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2022/12/26165052/Bots-Nicole-Saidman-156x88.jpg 156w, https://img.innovaciondigital360.com/wp-content/uploads/2022/12/26165052/Bots-Nicole-Saidman-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2022/12/26165052/Bots-Nicole-Saidman.jpg 899w" data-eio="l" />				
					
					Lectura rápida				
El “boom” de los bots: las organizaciones ya lo están aprovechando
					26 Dic 2022				
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					<img width="768" height="768" src="https://img.innovaciondigital360.com/wp-content/uploads/2022/12/17193124/DALL·E-2023-01-17-12.31.27-personas-dentro-del-metaverso-en-un-jardin-magico-768x768.jpg" class="card-responsive-img fit-img" alt="metaverso" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.innovaciondigital360.com/wp-content/uploads/2022/12/17193124/DALL·E-2023-01-17-12.31.27-personas-dentro-del-metaverso-en-un-jardin-magico-768x768.jpg 768w, https://img.innovaciondigital360.com/wp-content/uploads/2022/12/17193124/DALL·E-2023-01-17-12.31.27-personas-dentro-del-metaverso-en-un-jardin-magico-720x720.jpg 720w, https://img.innovaciondigital360.com/wp-content/uploads/2022/12/17193124/DALL·E-2023-01-17-12.31.27-personas-dentro-del-metaverso-en-un-jardin-magico-120x120.jpg 120w, https://img.innovaciondigital360.com/wp-content/uploads/2022/12/17193124/DALL·E-2023-01-17-12.31.27-personas-dentro-del-metaverso-en-un-jardin-magico-lq.jpg 30w, https://img.innovaciondigital360.com/wp-content/uploads/2022/12/17193124/DALL·E-2023-01-17-12.31.27-personas-dentro-del-metaverso-en-un-jardin-magico.jpg 1024w" data-eio="l" />				
					
					Lectura rápida				
Cómo el Metaverso y la Realidad Virtual redefinirán las compras
					21 Dic 2022				
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